The Breadwinner Podcast

In each episode, we talk to a guest about how they’re responding to the latest business challenges with their technology investment in powerhouse CRM and ERP platforms like Salesforce and NetSuite.

About The Breadwinner Podcast

As the global economy faces increasing pressures from factors like inflation, the war in Europe, the effects of the pandemic, supply chain disruption, the Great Resignation, and new environmental, social, and governance imperatives, we try to uncover how the market is responding. Breadwinner is out talking to clients, partners, and technical folks every day about these topics. So we thought we’d record and share some of those conversations here.

These episodes are brought to you by Breadwinner, who (in full disclosure) do provide products that integrate Salesforce with ERP platforms like NetSuite, accounting software like Xero and QuickBooks as

well as payment providers like Square, Stripe, and Braintree.

But the purpose of this podcast isn’t to sell products. Feel free to visit www.breadwinner.com if you’d like to know more about these. We hope you find these discussions informative and insightful no matter your buying intentions.

As the global economy evolves, we find ourselves, our clients, and the wider community striving to achieve more with less. Hopefully, these discussions provide food for thought on how modern businesses and the people that lead them are thinking about this challenge.

All episodes

Inforge, VP of Business Development and Partnerships | Alan Bebchick

Alan and Niels discuss the impact of Salesforce Data Cloud and AI products on the current market for tech and services.

RouteThis, RevOps Lead | Amy Luk

Amy shares her experience and expertise in streamlining processes and data analytics in go-to-market tech stacks. She discusses how to drive value through managing fewer tools, both operationally and functionally. She also shares insights into the impact of M&A on tool selection.

Osso VR, Senior Manager of RevOps | Josh Bilitz

December 12: Josh explores approaches for scaling and adapting to future growth in a world where RevOps now encompasses the customer-edge of SalesOps and Martech as well as back office functions like Legal and Finance Ops. He considers how avoiding "tool fatigue" and keeping a critical eye on an organisation's tech stack to approrpriately focus investments are key success criteria.

Imply, Director of Sales Operation Systems | Josh Zimon

November 30: Josh brings his deep expertise of high growth tech firms' sales operations systems. In this episode he offers fascinating insight into the decision making that drives the dash to scale at pace - across people, process and technology.

AMP Robotics, Operations and Process Engineer | Moana Sato

November 17: Moana discusses the importance, implications and complexities of implementing business process change and technical integrations in a fast growing company. She reflects on the challenges of building automations inside an organisation for whom both internal and external technical excellence is a table stakes requirement.

Big Bang, Director of Customer Solutions & Enablement | Andrei Banea

August 11: Andrei describes the market changes seen by Big Bang in recent years. He reflects on how customers are shifting from using their customer edge technologies (like Salesforce) from basic CRM capabilities to a fully fledged sales process automation and optimisation platform. And he considers how the transition of business capabilities (like revenue management, billing and even AI) from back office to customer edge impacts the importance of integration solutions.

AppWrap, CTO | Josh Meiri

May 17: In addition to his role as CTO of the highly respected AppWrap NetSuite consultancy in San Francisco, Josh leads the San Francisco and Silicon Valley NetSite User Group. AppWrap has a particular focus on helping firms prepare for IPO. In this episode Josh explores the big themes in the market and provides deep insight from the heart of the global tech industry.

Excellent Zephyr, Founder & Head of Services | Ian Moore

May 15: Ian provides insight into the challenges and opportunities faced by retailers connecting their ERP to their wider tech estate in a multi-channel world. Excellent Zephyr are a NetSuite solution provider supporting retailers to balance both bricks-and-mortar and ecommerce channels. He discusses key data flows within a typical Order-to-Cash process and Inventory Management as well as the importance of bi-directional data flows to support these and other core business processes. And he explores the importance of automation in unlocking business value.

Breadwinner, Senior Solution Architect I Brian Newbold

May 4: Brian tells the story of how he first came across Breadwinner as a customer at a large Breadwinner client. He loved the product so much he jumped the fence and joined the company.

Mammalys, Finance Manager | Nina Wachter

May 3: Nina explores her experiences on the Finance and RevOps side of a number of businesses, particularly the setup and interface of ERP systems to Sales Operations. She discusses the change management, integration and customisation impacts of deploying an ERP. She discusses an example use case challenge of integrating ecommerce marketplace revenue recognition to an ERP.

CISO Global, Business Application Architect | Pierce Blodgett

May 2: Pierce discusses an approach to integrating Salesforce and NetSuite using an iPaaS (rather than a product like Breadwinner). He considers the importance of having an experienced, well resourced Operations team who are deeply interwoven into the business in order to drive value from a many-to-many iPaaS driven integration pattern and the different scenarios that might favour a point-to-point solution or an iPaaS.

Breadwinner, Co-Founder | Stony Grunow

May 1: Stony tells the story of why he and his co-founder setup Breadwinner as a direct result of a clear business pain point they experienced in their business lives. He discusses the value of using a point-to-point integration product to automatically respect the separation of concerns between Salesforce and accounting software or ERP platforms. And he explores the correlation between companies' growth plans and their level of focus on operational efficiency.

Breadwinner, CEO | Curt Hopmann

April 28: Curt discusses how the integration technology market is shaping up in these more challenging times. He considers where the market is at on the "S-curve" after 20 years of growth. With the pandemic condensing a decade of digital transformation into 18 months he argues that the pendulum is now swinging from "greed to fear" as CFO's take on more power to focus on "what to sell and who to sell to" without endless topline growth and fewer resources available to them. He concludes that most businesses in these times need to use integration technology as a "time factory" to achieve more with less from their key CRM and ERP technology investments.

Your Host

Meet The Host

Niels Bryan-Low is a former radio reporter who’s spent the last three decades as an executive leading transformational technology initiatives on behalf of enterprise clients. Until last year, Niels led Capgemini’s UK Salesforce Centre of Excellence and sat on Capgemini’s European Salesforce CoE leadership team. Prior to that, he led IBM’s Salesforce Platform practice across EMEA. Other roles have included membership of Salesforce’s Platform Advisory Board and a role as Commercial Director of what was Europe’s largest privately owned technology consultancy (now part of the Publicis Group).

Niels brings his deep technical expertise, his client experience, and his passion for the microphone to the Breadwinner podcast.

Niels says: “I simply love talking to folks about ways in which technology can be harnessed to create true value. These are challenging economic times but they spur incredible innovation. I’m hugely impressed by what Breadwinner is doing to provide robust, effective integrations between Salesforce and ERP platforms like NetSuite. So I’m hugely enjoying the opportunity to talk to Breadwinner clients, partners, staff, and even competitors about how the market is shaping up, what business challenges people are overcoming, and how technology can best be used to unleash business value. I hope you enjoy listening as much as I enjoy sharing these conversations.”

Podcast Host Niels bryan-Low

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We talk to a wide range of guests – from entrepreneurs, and clients, to partners – about their experiences with powerful CRM and ERP platforms like Salesforce and NetSuite.

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